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Register your purchase

We are confident you will be delighted with your purchase for years to come. However in the unlikely event that you have a complaint as a result of a manufacturing fault, we aim to rectify or replace the carpet to ensure your total satisfaction.

Simply complete the form below to register your purchase.

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Our technical team have prepared a guide offering specific advice on how to deal with a variety of spillages.

You can view our advice page about dealing with spillages here.


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We allow you to order up to 8 samples.